Last updated: 8 January, 2026
Permitted Development Extensions (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website permitteddevelopmentextensions.co.uk.
1. Information We Collect
We may collect and process the following information:
a) Information you provide to us
Name
Email address
Phone number
Property postcode or address
Project details submitted via forms or our PD checker
Images or documents you upload
Information provided when booking a call via Calendly
b) Automatically collected information
IP address
Browser type and device information
Pages visited and time spent on the site
Referral source (e.g. Instagram, Facebook, Pinterest)
2. How We Use Your Information
We use your data to:
Assess permitted development eligibility
Respond to enquiries and provide services
Arrange consultations and calls
Prepare designs, quotations, and proposals
Improve our website and user experience
Comply with legal obligations
We do not sell or rent your personal data to third parties.
3. Legal Basis for Processing
We process your personal data under the following lawful bases:
Your consent
Performance of a contract
Legitimate business interests
Legal obligations
4. Third-Party Services
We may share limited data with trusted third parties, including:
Calendly (appointment scheduling)
Website hosting and analytics providers
Email and CRM systems
Payment providers (where applicable)
These providers only process data on our instructions and in compliance with UK GDPR.
5. Cookies
Our website uses cookies to:
Analyse website traffic
Improve site performance
Track marketing effectiveness
You can control or disable cookies via your browser settings.
6. Data Storage & Security
We take reasonable technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access.
Your data is stored securely and only retained for as long as necessary.
7. Your Rights
Under UK GDPR, you have the right to:
Access your personal data
Request correction or deletion
Withdraw consent at any time
Object to processing
Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, contact us at:
📧 info@permitteddevelopmentextensions.co.uk
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
9. Contact Us
If you have questions about this policy or your data, please contact:
Permitted Development Extensions
📧 info@permitteddevelopmentextensions.co.uk